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Quick Start Guide to Using the MDS Virtual Lockbox Check Scanning Software

The following information is a quick start guide that summarizes the process of using this check scanning software. For detailed instructions, see "Detailed Guide for Using the Check Scanning System"

In summary, to use the check scanning system:

1. Using Internet Explorer, login to the system and install any updates if prompted.
2. Create a new batch. If applicable, be sure to choose the correct batch type.
3. Click Scan Checks. Checks will begin scanning through the scanner. Once the first pass of checks scans through, you can scan additional checks by feeding more checks into the scanner and clicking Scan Checks again.
4. Click Verify Batch. This will check to see if there are any exception items. Exception items are checks that the system needs you to make a decision about. For example, a customer, whose check you scanned, may be in the Stop (Do not Accept) file and you need to decide if you should accept the payment. Other possible exceptions include a customer paying from a different bank account than what you have on file for her. Therefore, you need to decide whether or not to accept this payment. Another possible exception is if the system does not know what customer the payment belongs to. In this case the payment will need to be assigned to the customer.
5. When applicable, you will need to pull out checks from the batch that you do not wish to accept. This is referred to as Pulling the Rejects.
6. You are now ready to approve this batch so that you can ultimately transmit it to the processor.
7. You can continue scanning more checks now by creating an additional batch.
8. Once one or more batches are approved, you can transmit the batch(es) to the processor. When you transmit a batch to the processor, a file is securely sent either directly to a bank or to a payment processor. When the processing company is done processing the file, which can take anywhere from one second to a few hours, you will a receive message on your screen notifying you of this.

9. Now you can export to your Accounts Receivable system by clicking Export to AR.

   see "Detailed Guide for Using the Check Scanning System"

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